Privacy Policy

1. Who we are

Luco Media LTD
5 Brayford Square
London, United Kingdom E1 0SG
Email: support@lucomedialtd.com

2. Data we process

Depending on how you use our site, we may process:

• Contact details such as your name and email address if you contact us or submit a form.
• Usage data such as pages visited, device information, and timestamps from logs or analytics tools.
• Preference or communication data if you ask to receive updates from us.

3. How we use your data

We use personal data for purposes including:

• Responding to enquiries and providing information or proposals you request.
• Operating, maintaining, and improving our website and related services.
• Monitoring site performance and security in a general, aggregated way.
• Complying with legal obligations and enforcing our terms where necessary.

4. Legal bases for processing

We process personal data on legal bases such as legitimate interests (for example, running and improving our site and services), your consent where required, and performance of a contract or steps taken at your request before entering into a contract.

5. Retention

We keep personal data only for as long as needed for the purposes described in this Policy or as required by law. Retention periods can vary depending on the type of data and context in which it was provided.

6. Sharing your data

We may share personal data with trusted service providers who help us run our business (for example, hosting, email, or analytics providers). These third parties are required to handle data in line with appropriate confidentiality and data protection obligations.

We do not sell personal data. We may also share information where required by law or to protect our rights, users, or others.

7. International transfers

Some of our service providers may be located outside the UK/EEA. Where personal data is transferred internationally, we use safeguards such as Standard Contractual Clauses or equivalent protections, in line with applicable data protection law.

8. Your rights

Depending on your location and subject to applicable law, you may have rights in relation to your personal data, including rights to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data in certain circumstances.
• Restrict or object to certain types of processing.

You may also have the right to complain to a supervisory authority, such as the Information Commissioner’s Office (ICO) in the UK. To exercise any rights or raise a concern, you can contact us at support@lucomedialtd.com.

9. Security

We take reasonable administrative, technical, and organisational measures to help protect personal data from unauthorised access, loss, misuse, or alteration. However, no online service can be completely secure, and we cannot guarantee absolute security.

10. Cookies & similar technologies

Our site may use essential cookies to function properly and privacy-friendly analytics to understand general usage patterns. Where we use such tools, they are configured to avoid unnecessary tracking. You can manage cookies through your browser settings.

11. Third-party sites

Our website may include links to third-party websites or services. Their content and practices are outside our control, and they are governed by their own privacy policies. We encourage you to review those policies separately.

12. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this Policy periodically.

Contact

If you have questions about this Privacy Policy or how we handle personal data, please contact us at:
Email: support@lucomedialtd.com